FULL-STACK ENGINEER — SYSTEMS & INTERFACES

Sulav
Neupane

I build the dashboards, ticketing systems, and quiet automations that support teams behind the scenes — React front ends paired with Node services that hold up under real, daily usage.

Get in touch See the work ↓

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ACTIVE

Sulav Neupane

Full-Stack Engineer

Butwal, Nepal

00 — Summary

I'm a full-stack developer with three-plus years building scalable, user-centric web applications — comfortable moving between an interface that needs to feel effortless and a server that needs to stay correct under load. Recent work spans a helpdesk platform used by both customers and staff, regulatory and billing dashboards for a GRC product, and automation pipelines that turned hours of manual reporting into minutes.

01 — Experience

Sept 2025 — May 2026

8 mos

Frontend Engineer

Muse Zade — Baluwatar, Kathmandu (Remote)

Built a helpdesk management system spanning customer and staff portals, a ticket-flow engine, an admin console, and a knowledge base — cutting response time and lifting support efficiency by 45%.
Added automated ticket assignment, prioritisation, and escalation, plus a manager dashboard for monitoring team performance in real time.
Shipped a dynamic knowledge base that let customers resolve common issues themselves, reducing incoming ticket volume by 30%.
Designed an AI-powered e-commerce bot for in-chat browsing, recommendations, cart management, checkout, and order tracking, with real-time inventory sync.

June 2024 — Aug 2025

1 yr 2 mos

Full-Stack Developer

Yirifi.ai — Singapore (Remote)

Built interactive admin dashboards and billing interfaces for GRC, regulatory data, and RBAC, cutting manual financial-ops effort by over 50%.
Delivered client-facing ETF and fund analysis tools, speeding up decision-making by 40% through clearer visual structure.
Automated data extraction from 100+ news sources in n8n, with AI-based RSS filtering at 90%+ relevance and daily analytics delivery — removing 80–95% of manual workload.
Built UI/UX benchmarking workflows using OpenAI agents and multi-breakpoint screenshot capture, reaching 95% accuracy against manual review.

Mar 2023 — May 2024

1 yr 3 mos

Full-Stack Developer

Freelance

Built a full-stack MERN application for an environmental conservation institution, with authentication, verification, and multi-stage approval workflows.
Added newsletter, blog, and news modules alongside a full e-commerce system, contributing to a 30% lift in campaign merchandise sales.
Delivered an admin panel for centralised control over content, campaigns, users, and orders, improving administrative efficiency by 60%.

02 — Stack

The layers I work in most, front to back.

L1 Interface

React.jsNext.jsTypeScriptReact Native

L2 Service

Node.jsExpress

L3 Data

PostgreSQLMySQLMongoDBTypeORMMongoose

L4 Tooling

Git / GitHubDockern8nRedisTanStack QueryZustandAxios

03 — Volunteering & Mentorship

Guiding aspiring developers and facilitating hands-on technical workshops.

Mentor

CSIT Association of Nepal-Pokhara

Virtual Intermediate JavaScript Workshop

Sep 2023 Education

I volunteered as a mentor in a virtual Intermediate JavaScript Workshop organized by CSIT Association of Nepal (Pokhara), guiding participants through core concepts, hands-on exercises, and project development.

Workshop Photos Click image to enlarge

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Mentor

Lumbini Elite

IDE Insights: Exploring Visual Studio Code

Jul 2024 Education

I volunteered as a mentor in the “IDE Insights: Exploring Visual Studio Code” workshop organized by Lumbini Elite, helping participants understand key features, extensions, and productivity tips for efficient development using VS Code.

Workshop Photos Click image to enlarge